Case Study

ART BASEL

ELEVATING EVERY MOMENT AT ART BASEL

A human-powered experience system designed to move with the audience and elevate every moment on the ground.

Challenge

Deliver a consistent, high-quality guest experience across a complex, multi-day global event, where scale, traffic flow, and expectations are constantly shifting.

Solution

We curated and deployed a team of ambassadors who authentically reflected the culture, style, and energy of Art Basel, elevating every consumer interaction and bringing the experience to life in a way that felt credible, connected, and premium.

What We Delivered

  • 158 trained hosts + team leads
  • 32 distinct roles across the experience
  • Real-time management across zones and peak moments
  • Built to adapt, move, and perform at scale
  1. Field Talent
  2. Production

Results

7,238+ Premium Experience Hours Delivered

Provided more than 7,200 hours of premium hospitality and guest engagement.

158+ Brand Hosts Curated & Deployed

Recruited, trained, and managed a high-touch team to represent the brand throughout Art Basel.

32 Distinct Roles Activated

Executed across 32 specialized roles to support a seamless, multi-faceted experience.

13 Activation Day

Maintained an always-on brand presence throughout the entire Art Basel period.

ART BASEL

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Overview

client

ART BASEL

data

July 29, 2026

service

Hiyo National

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CASA AZUL CAMPUS

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CUERVO

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SWATCH

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Limited spots available for Q1 2026

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